Home/Storm Damage
Storm damage and restoration
After the storm, start with evidence. Not assumptions.
Protect people first, document what you can see safely, then let CR3 evaluate the exterior and explain the conditions, repair choices and appropriate next step.
Stay off the roof. Photograph visible concerns only from a safe location.
The short answer
What should a homeowner do after a damaging storm?
Address immediate safety and active water entry first. From a safe location, photograph visible conditions and note when the storm occurred. Avoid making permanent decisions before the property has been evaluated and the scope is understood.
Storm damage is not always obvious from the ground, and an unusual mark does not automatically mean the entire exterior requires replacement. A responsible inspection separates observable evidence from assumptions.
If water is entering
Limit additional damage without creating a new safety risk.
Move people and belongings away from affected areas when it is safe to do so. Use containers or interior protection where practical. Do not climb onto a wet, steep or damaged roof. Emergency measures should be limited to what is reasonably necessary until the condition can be evaluated.
- Prioritize people, pets and electrical safety
- Photograph visible damage from safe areas
- Record the storm date and observed concerns
- Take reasonable steps to limit additional interior damage
- Climbing onto the roof yourself
- Assuming every mark is storm damage
- Signing work you do not understand
- Relying on a promise that coverage is guaranteed
The property-specific answer
What CR3 evaluates.
The evaluation follows the storm path across the exterior. Access, safety, weather and property conditions determine what can be observed during a particular visit.
Roofing
Shingles or roof coverings, flashing, penetrations, edges and observable impact or wind concerns.
Siding and trim
Cracking, displacement, impact marks, loose components and affected elevations.
Windows and doors
Glass, screens, cladding, trim, operation and observable water-entry concerns.
Gutters and metals
Gutters, downspouts, vents, flashing and other surfaces that may preserve storm evidence.
Interior indicators
Reported or accessible staining and moisture concerns that may help identify an exterior source.
A clear sequence
Move from concern to a defined decision.
The inspection and insurance processes may overlap, but each step has a different purpose and owner.
Protect and document
Address immediate safety, preserve visible evidence and record observed conditions.
Inspect the property
CR3 will evaluate accessible exterior systems and document observable concerns.
Understand the scope
Separate repairable conditions, broader restoration needs and unrelated maintenance.
Confirm responsibilities
Understand the proposed work, insurance decision, deductible and customer obligations.
Authorize and complete
Proceed only after the work, materials, price, changes and warranty terms are defined.
Follow the complete eight-stage Storm Response Roadmap from safety through future protection.
Three different roles
The homeowner, insurer and contractor do not make the same decisions.
Clarity about responsibility helps protect the homeowner from promises that no one party has authority to make.
Reports and authorizes
The homeowner reports the loss, provides requested information, selects the contractor and approves the work.
Evaluates coverage
The insurer interprets the policy, investigates the claim and determines covered damage and payment under the policy.
Inspects and restores
CR3 will document observable conditions, recommend appropriate work and provide a defined restoration scope and price.
CR3 does not determine insurance coverage and cannot guarantee that an insurer will approve or pay for a particular item. Requirements and available services may vary by state and CR3 location.
Storm damage resources
Understand the process before authorizing work.
Use these guides to prepare questions, recognize the decisions you own and understand what belongs in a responsible restoration proposal.
Select any guide below to learn more.
What to Do After a Storm
Follow a practical sequence for safety, documentation, inspection and next decisions.
Hail and Wind Damage
Understand common exterior concerns and why a property specific evaluation matters.
Repair or Replacement
Learn why the extent, location and repairability of damage shape the recommendation.
Understanding the Insurance Process
See the different responsibilities of the homeowner, insurer and contractor.
Storm Restoration Warranties
Understand how product, manufacturer and workmanship coverage may apply to completed work.
Before you sign
Your contract should define the work even when insurance is involved.
The proposal should identify included exterior areas, materials, quantities or measurements, removal, accessories, code-related work when applicable, allowances, exclusions, change authorization, payment terms and warranty coverage.
An insurance estimate and a construction contract serve different purposes. You should understand the work you are authorizing and your financial responsibilities before restoration begins.
Ready when you are
Start with a careful inspection,
then decide from documented conditions.
Tell us what happened and what you have observed. CR3 will evaluate accessible exterior conditions, explain the evidence and help you understand the appropriate next step.
No guarantee of insurance coverage or claim payment.