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Storm restoration warranties
A warranty is only valuable
when you know what stands behind it.
Restoration work may involve a manufacturer product warranty, enhanced manufacturer coverage and a separate contractor workmanship warranty. These protections serve different purposes, have different terms and should be explained before the project begins.
The short answer
What warranties apply after storm restoration?
The answer depends on the exterior system, selected products, complete installation package, contractor credentials and the terms available in your CR3 location. Product coverage generally addresses qualifying manufacturing defects. Workmanship coverage addresses qualifying installation errors.
Some credentialed contractors may offer enhanced manufacturer warranties that extend particular coverage or include additional system components and workmanship protection. The written warranty documents, not a verbal summary, control.
Three different protections
Do not treat every warranty as the same promise.
Ask who issued each warranty, exactly what it covers and which document explains the claim process.
Manufacturer product
Coverage for qualifying product defects
Provided by the product manufacturer and governed by its written terms, limitations, remedies and exclusions.
Enhanced manufacturer
Broader eligible system coverage
May be available when qualifying products are installed as a system by an appropriately credentialed contractor and other program requirements are met.
CR3 workmanship
Coverage for qualifying installation issues
Provided under the written workmanship terms issued for the project by the contracting CR3 location.
Exact warranty options, duration, registration requirements and remedies vary by product, project and CR3 location. Review the actual documents before signing.
Warranty is not insurance
Future storm damage is a different event.
A warranty generally does not replace homeowners insurance or promise that a restored exterior cannot be damaged by future hail, wind, falling objects or other weather. Some products may carry specific wind or impact related provisions, but only the written terms explain their conditions and limits.
A warranty may address
- Qualifying manufacturing defects
- Qualifying workmanship issues
- Specified products or system components
- Defined remedies during the coverage period
A warranty may exclude
- Future severe weather or impact damage
- Improper maintenance or later alterations
- Conditions outside the installed work
- Claims that do not follow stated procedures
Six questions to ask
Read beyond the number of years.
A long advertised term does not tell you what is covered, how remedies are calculated or what responsibilities remain with the homeowner.
01
Who provides it?
Identify whether the obligation belongs to the manufacturer, CR3 or another party.
02
What is covered?
Separate product defects, system components, finish coverage and installation workmanship.
03
How long does it last?
Confirm the coverage period, any nonprorated period and whether different components have different terms.
04
What is excluded?
Review weather events, maintenance, alterations, movement, misuse, improper ventilation and other stated exclusions.
05
Is registration required?
Confirm who submits registration, the deadline, the property information required and what documents you should retain.
06
Can it transfer?
Ask whether coverage may transfer to a future owner, what notice is required and whether the terms change after transfer.
Protect the coverage
Keep the project records together.
Warranty service is easier when the homeowner can identify the exact products, installer, installation date and applicable documents.
01
Confirm selections
Make sure the contract identifies product names, colors, system components and the warranty option being provided.
02
Complete registration
Verify whether registration is required, who will submit it and when confirmation should arrive.
03
Save documentation
Retain the signed contract, final invoice, warranty certificates, product information, photographs and completion records.
04
Follow maintenance terms
Review homeowner responsibilities and contact the appropriate provider promptly if a concern develops.
Credentials may make enhanced manufacturer coverage available, but eligibility still depends on the selected products and complete program requirements.
Manufacturers and credentials
The installed system determines the warranty.
CR3 locations may install products from manufacturers such as GAF, CertainTeed, James Hardie and other locally available brands. Manufacturer credentials can permit eligible contractors to offer enhanced coverage, but they do not make every product or project eligible for every warranty.
Your proposal should identify the selected manufacturer, product system, workmanship terms and any enhanced warranty being offered. Ask for the applicable warranty documents before making the final decision.
Ready when you are
Choose the system,
then understand the protection behind it.
CR3 will explain the products, installation scope and warranty options available for your specific project and location.
Warranty terms, eligibility, products and services vary. Manufacturer warranty documents and CR3 workmanship terms control.